Unite Contact Center
Intermedia
Unite Contact Center
Professional Call Center Solution
Transform your customer service with intelligent call routing, real-time analytics, and seamless CRM integration.
Key Features
Intelligent call routing
Real-time agent dashboards
Call recording & quality monitoring
CRM screen pops
Skills-based routing
Callback queuing
Technical Specifications
| Platform | Cloud-based |
| Channels | Voice, chat, email |
| Reporting | Real-time + historical |
| Integration | Salesforce, Zendesk, HubSpot |